Privacy Policy

1. Introduction

Voltheris Temple Ltd. operates voltheristemple, a free-to-play social casino entertainment platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Platform. We are committed to protecting your privacy and complying with the New Zealand Privacy Act 2020 and relevant international data protection regulations including GDPR where applicable.

By accessing or using our Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information including name, email address, and correspondence details
• Account information including username, password, and profile preferences
• Age verification information to ensure compliance with 18+ requirements
• Communication records when you contact our support team
• Feedback, survey responses, and user-generated content you provide

Automatically Collected Information

When you access our Platform, we automatically collect certain information including:

• Device information including IP address, browser type, and operating system
• Usage data including pages viewed, features accessed, and time spent on Platform
• Game interaction data including virtual currency activity for entertainment purposes only
• Technical information including cookies, log files, and similar technologies
• Location information at country level for compliance purposes

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining Platform functionality and entertainment services
• Verifying age eligibility and ensuring compliance with legal requirements
• Personalizing user experience and improving Platform features
• Communicating with users about Platform updates, support, and service-related notices
• Analyzing Platform usage to improve services and user experience
• Detecting, preventing, and addressing technical issues or security concerns
• Complying with legal obligations and enforcing our Terms and Conditions
• Sending promotional communications if you have opted in to receive them

We process your personal information based on legitimate interests in operating our Platform, fulfilling contractual obligations, and complying with legal requirements.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist in Platform operations, including hosting services, analytics providers, and customer support tools. These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Cookie Policy

We use cookies and similar tracking technologies to enhance Platform functionality and user experience. For detailed information about our cookie practices, please review our separate Cookie Policy.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect Platform functionality.

6. Your Privacy Rights

Under the New Zealand Privacy Act 2020 and applicable international laws, you have the following rights:

• Access: Request copies of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information subject to legal obligations
• Objection: Object to processing of your information for specific purposes
• Portability: Request transfer of your information to another service provider
• Withdrawal: Withdraw consent for marketing communications at any time
• Complaint: Lodge complaints with relevant privacy authorities if you believe your rights have been violated

To exercise these rights, please contact us at support@voltheristemple.com. We will respond to requests within 30 days in accordance with applicable law.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to personal information
• Secure authentication mechanisms for account access
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission or storage is completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary based on data type and purpose:

• Account information: Retained while account is active and for specified period after closure
• Transaction logs: Retained for compliance and security purposes
• Communications: Retained for customer service and legal purposes
• Marketing data: Retained until consent is withdrawn or account is closed

Upon account closure or data deletion request, we will delete or anonymize your information except where retention is required for legal, regulatory, or legitimate business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand where our service providers are located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will take immediate steps to delete that information. Parents or guardians who believe their child has provided information to us should contact us immediately.

11. Third-Party Links

Our Platform may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these external sites. We encourage users to review privacy policies of any third-party sites they visit.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated through Platform notifications or email. The updated policy becomes effective immediately upon posting. Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

Voltheris Temple Ltd.
Privacy Officer
Email: privacy@voltheristemple.com
Support: support@voltheristemple.com

14. Complaints and Disputes

If you are not satisfied with how we have handled your privacy concerns, you may lodge a complaint with:

Office of the Privacy Commissioner (New Zealand)
Website: www.privacy.org.nz
Phone: 0800 803 909
Email: enquiries@privacy.org.nz